Tsk

Dear CheapTickets Customer,

Thank you for contacting CheapTickets.

I understand you flight reservation was not booked and your card has been charged.

I apologize for the inconvenience you have encountered.

Because this issue may involve sensitive credit card information, a phone call is the best method for helping you resolve this question. Please call CheapTickets Customer Service at (888) 922-8849 from the US and (312) 596-5786 from outside the US. Our Customer Service Agents will be happy to assist you.


Thanks,

Ronnie Bowman
The CheapTickets Email Service Team

CheapTickets - The less you pay the better it feels
www.CheapTickets.com

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Thank Allah for the reply. Do you know how much they charge me?

FOUR website service charges which cost $6.99 EACH, and a ticket which costs $1196.30.

And I don't even GET the ticket. Or confirmation e-mail whatsoever.

I'll never use that website again. Ever. NEVER EVER EVER. Nearly lost me head yesterday. I was too angry! D:<

PS: But my previous post has nothing to do with this incident anyway.

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Update: Sorry for the incomplete post. To clear up the confusion, no, I didn't get the ticket. But I was relieved when the customer service replied my e-mail because if they did not, there might be no way I will get my money back. I gave the customer service a call and blablabla after a very long explanation which involved the UW Credit Union (the bank), I finally managed to get my money back. And I'm not interested to use cheaptickets.com again...